Taking and giving instructions effectively
Communication Skills
Taking and giving instructions effectively
Aim
(What)
(What)
Improving Skills
To be understood:
- Expectations
- Needs
- Realization time
- Expectations
- Needs
- Realization time
Method
(How)
(How)
Principle
Give yourself permission to ask questions toward goals, not confrontations
Modality
(When)
(When)
Manifestation
Giving answers about assignments
Tasks/Creative Test
Taking notes of practical examples
"Don't hit the messenger"
- Identification of the problem
- Putting it right
- Making sure it doesn't happen again
- Identification of the problem
- Putting it right
- Making sure it doesn't happen again