Models of communication
Models of Communication
Aim
(What)
(What)
Improving Skills
A practical way of how concepts and processes work.
Method
(How)
(How)
Principle
- Linear model: call and telephone
- Interactive model with two actors: feedback (resizing) of the initial message
- Interactive multi-stakeholder model: context, no. of the actors and their background; there is no distinction between the source and receiver of the message: there is an immediate impact on the messages exchanged: an element changed in one system has repercussions in the other system.
- Interactive model with two actors: feedback (resizing) of the initial message
- Interactive multi-stakeholder model: context, no. of the actors and their background; there is no distinction between the source and receiver of the message: there is an immediate impact on the messages exchanged: an element changed in one system has repercussions in the other system.
Modality
(When)
(When)
Manifestation
Active listening:
- Listening to content
- Understanding intentions
- Evaluating non-verbal communication (body language)
- Listening by participating in communication without judging
- Listening to content
- Understanding intentions
- Evaluating non-verbal communication (body language)
- Listening by participating in communication without judging
Tasks/Creative Test
Taking notes of practical examples